top of page

Privacy Policy

Last updated: May 2026

Welcome to The Seen Collective and Witnessed Retreats. We care deeply about privacy, trust, and the thoughtful handling of personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have when interacting with our website, retreat offerings, and communications.
By using this website, submitting forms, joining our mailing list, or engaging with our offerings, you agree to the practices described below.

​

1. Who We Are

The Seen Collective is operated by Jennifer Creson, based in New Mexico, United States. Our website is located at theseencollective.org.

If you have any questions about this policy, please contact us at hello@theseencollective.org.

​

2. What Information We Collect

We may collect the following types of information when you visit our website, apply for retreats, join our mailing list, or contact us.

​

Information You Voluntarily Provide:

This may include:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Emergency contact information

  • Retreat application responses

  • Accessibility or accommodation requests

  • Dietary information

  • Wellness-related information you choose to share

  • Payment and billing information

  • Messages submitted through contact forms

We only collect information that is reasonably necessary to provide our services, communicate with you, and support retreat participation.

​

Information collected automatically:

When you visit our website, certain information may be collected automatically through cookies and analytics tools, including:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Time spent on pages

  • Referral sources

  • Website interaction data

  • This information helps us improve the website experience and understand how visitors engage with our content.

​

3. How We Use Your Information

We may use collected information to:

  • Respond to inquiries

  • Process retreat applications and registrations

  • Send newsletters or updates you opted into

  • Provide retreat-related communications

  • Process payments

  • Improve website functionality and user experience

  • Maintain security and prevent fraud

  • Meet legal or operational obligations

  • Provide accommodations or accessibility support when requested

We do not sell your personal information.

We will never use your information in ways that are inconsistent with this policy or that you would not reasonably expect.

​​

4. Wellness & Sensitive Information

Some retreats or applications may invite participants to share wellness-related information, including accessibility needs, dietary needs, emotional support needs, or other personal context.

Please note:

  • Submission of information through this website or retreat application process does not create a therapist-client relationship.

  • The Seen Collective and Witnessed Retreats are not healthcare providers through this website.

  • Information submitted through website forms or applications should not be considered fully confidential in the same way protected healthcare communications may be.

We encourage you not to submit highly sensitive medical or mental health information through website forms unless specifically requested.

 

5. Payment Processing

Payments may be processed through trusted third-party providers such as:

  • Stripe

  • other secure payment platforms we may use from time to time

We do not store full payment card information on our website servers.

Please review the privacy policies of any payment processor you use through our website.

​

6. Email Communications,

If you subscribe to our newsletter, join our waitlist, download resources, apply for retreats, or otherwise opt into communications, we may send:

  • Retreat announcements

  • Newsletters

  • Event updates

  • Educational content

  • Marketing communications

We may use email platforms such as: Flodesk and Zapier.

You may unsubscribe at any time using the unsubscribe link included in emails.

 

7. Cookies & Analytics

Our website uses cookies - small text files placed on your device - to help the site function properly and to understand how visitors use it. By using our website, you consent to the use of cookies in accordance with this policy.

Third-party tools may include:

Cookies may track:

  • browsing behavior

  • session information

  • interactions with website content

You can typically adjust cookie settings through your browser preferences. Please note that disabling cookies may affect the functionality of certain parts of our website.

Wix, our website platform, may also place cookies on your device as part of their standard service. For more information on how Wix handles data, please refer to the Wix Privacy Policy at wix.com/about/privacy.

​

8. Third-Party Services

Our website may contain links to third-party websites, booking platforms, social media platforms, or embedded content.

We are not responsible for the privacy practices or content of third-party websites.

We encourage you to review their privacy policies separately.

​

9. Data Security

We take reasonable measures to protect personal information from unauthorized access, misuse, disclosure, or loss.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure. By using this website, you acknowledge and accept these risks.

​

10. International Retreats

If participating in international retreats, additional information may be collected as reasonably necessary for travel coordination, accommodations, safety, or emergency support.

Participants are responsible for ensuring that travel documents, health needs, and insurance requirements are appropriately managed.

​

11. Your Rights & Choices

Depending on your location, you may have rights related to:

  • accessing your information

  • correcting information

  • requesting deletion

  • opting out of communications

To exercise any of these rights, please contact us at hello@theseencollective.org.

​

12. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of your personal information. We do not sell personal information. To exercise your rights, contact us at hello@theseencollective.org.

​

13. Children's Privacy

This website and our retreats are intended for adults and are not directed toward children under 18.

We do not knowingly collect personal information from children.

If you believe we have inadvertently collected information from a minor, please contact us immediately at hello@theseencollective.org.

 

14. Accessibility

We are committed to creating an accessible and inclusive experience. If you experience difficulty accessing website content or need accommodations, we welcome you to contact us.

​

15. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or service changes.

Updated versions will be posted on this page with a revised effective date. We encourage you to review this policy periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy.

​

16. Contact

Questions about this Privacy Policy may be directed to:

The Seen Collective / Witnessed Retreats
Email: hello@theseencollective.com​

​

bottom of page